More Than Sit's Privacy Policy
Effective date: 1st April 2023
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More Than Sit Dog Training ("we", "our", or "us") is committed to protecting and repecting your privacy. This Privacy Policy outlines how we collect, use, store and protect your personal information when you visit our website or use our services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Business name: More Than Sit Dog Training
Email: morethansit@gmail.com
Phone number: 07955 544659
Data Controller: Zara Linehan is the data controller for the purposes of the UK GDPR.
2. What Information We Collect
We may collect and process the following personal data about you:
- Identity Data: Full name, title
- Contact Data: Email address, phone number, postal address
- Dog Information: Your dog's name, breed, age, history, behavioural issues
- Booking & Transaction Data: Details of services you book, payment information (via third-party processor)
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to enquiries and provide dog training services
- To manage bookings, appointments and payments
- To send service-related communications (e.g. confirmations, reminders)
- To improve our website, services and user experience
- To comply with legal and regulatory obligations
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We will only process your personal data where we have a lawful basis to do so, including:
- Your consent
- Performance of a contract
- Legal obligation
- Our legitimate business interests (provided these do not override your rights)
4. Sharing Your Data
We will not sell or rent your personal data. We may share it with:
- Service providers (e.g. payment processors, website hosts)
- Professional advisors (e.g. accountants, legal advisors)
- Authorities if required by law
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All third party service providers are required to process your data in accordance with UK data protection laws and only for specified purposes.
5. How We Store Your Data
Your data is securely stored in password-protected systems. We retain your data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal and accounting requirements.
6. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
- Right to access - You can request copies of your personal data
- Right to rectification 0 You can request that we correct inaccurate or incomplete data
- Right to erasure - You can request that we delete your data (in some cases)
- Right to restrict processing - You can request we limit the way we use your data
- Right to object - You can object to the processing of your data
- Right to data portability - You can request that we transfer your data to you or another organisation
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To exercise your rights, contact us at morethansit@gmail.com. We aim to respond within one month.
7. Cookies and Website Analytics
We use cookie to improve user experience and analyse website traffic. You can manage cookie preferences in your browser settings.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the contentt or privacy practices of these websites. We courage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Effective Date".
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
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Zara Linehan
Email: morethansit@gmail.com
Phone: 07955 544659
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You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk if you believe your data has been handled improperly.